Privacy Policy

1. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

Information you provide directly:

• Account registration details such as your name, email address, and password.
• Contact form submissions, demo requests, and support inquiries.
• Billing and payment information processed through our payment providers.
• Communications you send us, including feedback and correspondence.

Information collected automatically:

• Log data: IP address, browser type, operating system, referring URLs, and pages visited.
• Usage data: features accessed, session duration, and interaction patterns within our platform.
• Device information: hardware model, operating system version, and unique device identifiers.
• Cookie and similar tracking technology data (see Section 4).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services and platform.
• To process transactions and send related information, including purchase confirmations and invoices.
• To send technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and requests, and to provide customer support.
• To send marketing communications about products, services, and events offered by us (you may opt out at any time).
• To monitor and analyze trends, usage, and activities to improve our service.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• To comply with legal obligations and enforce our terms and policies.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: We share information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analytics, email delivery, and hosting.
• Business transfers: We may share or transfer information in connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.
• Legal requirements: We may disclose information if we believe disclosure is required by law, regulation, legal process, or governmental request.
• Protection of rights: We may disclose information to protect the rights, property, and safety of Site Driver, LLC., our users, or the public.
• With your consent: We may share information for any other purpose with your consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our services. Types of cookies we use include:

• Essential cookies: Required for the operation of our service and cannot be switched off.
• Analytics cookies: Help us understand how visitors interact with our website by collecting information anonymously.
• Preference cookies: Allow our website to remember your choices, such as language or region.
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our service.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need personal information, we securely delete or anonymize it.

Account information is retained for the duration of your account and for a reasonable period after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Portability: Request a machine-readable copy of your data to transfer to another service.
• Opt-out of marketing: Unsubscribe from marketing emails at any time using the link in any email we send you.
• Do Not Sell: We do not sell personal information. If this changes, you will have the right to opt out.

To exercise any of these rights, please contact us at privacy@sitedriver.ai. We will respond to your request within 30 days.

7. Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS), encryption at rest, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by law.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Transfers

Site Driver, LLC. is headquartered in the United States. If you are accessing our services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. By using our services, you acknowledge this transfer.

Where required by applicable law, we ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by relevant regulatory authorities.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by posting the updated policy on this page and updating the effective date. We encourage you to review this policy periodically.

Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: