When SiteDriver’s Digital Expert speaks, real-time closed captions appear at the bottom of the screen. Every visitor can follow along—whether they’re in a noisy café, a quiet office, or navigating with accessibility needs.
Your chatbot talks. Now everyone can read what it says.
Closed captioning displays the Digital Expert’s spoken responses as synchronized text at the bottom of the screen—just like subtitles on a video. Visitors don’t need to enable anything; it works automatically whenever voice is active.
Without Captions
With Closed Captioning
Audio plays with no text—visitors in noisy or quiet environments miss everything
Every spoken word appears on screen in real time
Deaf or hard-of-hearing visitors are excluded from voice interactions
Full access to voice content for all visitors
Non-native speakers struggle to follow spoken responses
Text reinforcement aids comprehension across languages
Captions appear word-by-word as the Digital Expert speaks, stay on screen for a comfortable reading duration, then fade gracefully—keeping the experience clean and unobtrusive.
Key Capabilities
Real-Time Speech-to-Text
As the Digital Expert speaks, captions appear instantly at the bottom of the screen—synchronized word-by-word with the audio so visitors can read along naturally.
Non-Intrusive Display
Captions render in a clean overlay at the bottom of the viewport. They never block content, automatically fade after the utterance ends, and respect your site's design language.
Multi-Language Caption Support
Captions display in whatever language the Digital Expert is speaking. If the conversation is in Spanish, the captions are in Spanish—no extra configuration needed.
Accessibility Compliance
Closed captioning helps meet WCAG 2.1 AA guidelines for audio content, supporting ADA, EAA, and other accessibility requirements out of the box.
Synced with voice outputWorks in 100+ languagesNo visitor configuration requiredWCAG 2.1 AA support
Closed Captioning in Action
Live Preview
Watch the Captions Appear
As the Digital Expert speaks, closed captions appear at the bottom of your screen in real time.
Digital Expert
Welcome! I can help you find the right plan for your team.
Visitor
I need something for about 20 people—what's included in Growth?
Digital Expert
Great question! Growth includes unlimited seats, priority support, and custom integrations.
Visitor
That sounds perfect. How quickly can we get started?
Digital Expert
Most teams are live within 48 hours. Want me to connect you with onboarding?
Starting conversation…
Accessibility
The Hearing-Impaired Visitor
A deaf visitor lands on your site and engages with the Digital Expert. Because closed captioning is enabled by default, every spoken response appears as text on screen—giving them full access to the same guided experience as any other visitor. No special settings, no “accessibility mode” toggle. It just works.
What Closed Captioning Delivers
100%
Of voice content made accessible via on-screen text
15%
Increase in voice-interaction engagement when CC is enabled
WCAG
Supports WCAG 2.1 AA compliance for audio content
0 ms
Perceived delay—captions are synchronized with speech
Works Even Better With
24/7 Availability
Voice + captions means every visitor gets full engagement, any hour.